Refunds & Returns

If you are not completely satisfied with your purchase, simply return the goods to our warehouse within 7 days of receiving it. The requested refund money will be transferred to the customer account within 15 working days after deducting the 20 AED as delivery charges.

It is your responsibility for the cost and safety of the goods until they reach us. We recommend that you insure the parcel for the value of the goods and retain all records of delivery.

Please quote your order number in all correspondence and ensure you include the original invoice with your parcel.